Privacy Policy Statement

Pepmytrip understands and respects the importance of your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following information carefully.

Your Personal Information We Collect

  • When you visit Pepmytrip, we may gather some facts from you, some of it may refer to your confidential information. Such content can consist of an IP address, search history, operating system, access time, URL and browser.
  • If you make a reservation on Pepmytrip, we may require additional information from you. Such information can include your/traveller's name, telephone number, email address, passport number, credit card information, billing address, itineraries and other details.
  • If you register with us, we gather your email id and password, your native airport and other details. If you refer to a third-party service/platform such as Facebook to login/register, you are permitting us to use and store that particular information related to the account.
  • By giving us your personal information, you are declaring to us that the information is true, accurate, complete and current to your knowledge. You are also indicating to us that you have complete authority to provide it to us.

How Do we Collect Your Data?

We collect your personal information in several different ways:

  • When you make a reservation, purchase something from our website or even through our customer service experts through phone, email, fax or letter.
  • When you register with us, sign-up to our newsletter, register for competitions/promotions or provide any feedback and take part in surveys.
  • To make Pepmytrip even more user-friendly and innovative, we use 'cookies' to collect information regarding your use of the website.
  • Calls from/to our help desk or travel extra maybe recorded or even monitored for quality control purpose as well as for staff training. The recordings will be stored till needed and then it will be deleted. Therefore, any personal information obtained from you will be treated completely within the criterion of this Privacy Policy.

Payment Details

As part of the booking transaction, we will collect payment details from you such as your credit card details. Pepmytrip will only use this information as a method of payment for services rendered and your credit/debit card details will be permanently removed from our servers once a payment is complete. On occasion, we will contact you via telephone to confirm these details. Pepmytrip will never request for your payment details via e-mail and we recommend that you not to send such sensitive information via e-mail and to use our secure payment portal to enter your credit/debit card details.

Data storage and transmission

Internet transmissions are never completely private or secure. You understand that any message or information you send to this site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (send in code). Sending a message to Pepmytrip does not cause Pepmytrip to have any special responsibility to you.

The copyright in the contents of this website belongs to Benz Travels. Accordingly Benz Travels reserves all rights. Copying of part or all the contents of this website without permission of Benz Travels is prohibited except to the extent that such copying/printing is necessary for the purposes of availing of the paid services provided

Sharing the information our site gathers/tracks

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

We do not sell customer names or other private profile information to third parties and have no intention of doing so in the future. Occasionally, Pepmytrip will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

Cookies

We at www.pepmytrip.com are constantly researching the latest in technology to ensure that we are able to give you the most effective, informative and enjoyable experience on our site. An integral part of this is the use of permanent cookies.

A cookie is a small text file that our site may send to your hard drive when you are logged on to the pepmytrip.com website. When you next visit pepmytrip.com, our website may request the retrieval of one of these cookies, and the information received will personalize our content, offers and services to suit your individual travel preferences.

If you want to know when our site is using a cookie from your hard drive, you can set your browser to send you an alert. If you prefer to use our site without utilizing cookies, you can set your browser to not accept them at all, however, they will make your life easier. Many websites are employing this cookie technology and cookies are never to be used to store information of a private nature, such as credit card numbers. However, we tie cookie usage to personally identifiable information on our end to provide personalized travel preferences. Also, you can be assured that the information stored in any cookies initiated by www.pepmytrip.com cannot be accessed by any other websites.

www.pepmytrip.com works with a third party advertising company to serve ads when you visit our website. This company may use information (not including your name, address, email address or telephone number) about your visit to this website in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique cookie on your browser.

Google Analytics

When you visit certain sections of the website, Google Analytics, a website analytics service provided by Google, Inc. (“Google”), will place cookies on your computer’s browser. The information generated by the cookies about your use of the website is transmitted to Google. This information is then used for the purpose of compiling statistical reports to enable us to measure and analyze the number of visits to the site and its pages, the average time spent on the site and the pages viewed. We will not (and will not allow any third party to) use Google Analytics to track or to collect any personal data of visitors to our website. We will not associate any data gathered via use of cookies with any personal data from any source as part of our use of Google Analytics. For further information about Google Analytics please visit www.google.com/analytics and for details of Google Analytics’ Privacy Policy, please visit http://www.google.com/privacypolicy.html.

You may choose to opt-out of Google Analytics using the Google Analytics Opt-out Browser Add-on which you may access at https://tools.google.com/dlpage/gaoptout/.

Links

This website contains links to other websites. We have partnered with some of them. Please note that when you click on one of these links, you are 'clicking' to another website. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours. However, our partnered sites have the same look and feel to ours, and may only use the personally identifiable information collected to fulfill services they are designated to provide.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use Secure Socket Layers (SSL) technology to ensure the privacy of the information provided to us both in the flights booking engine and in the order forms. At no time are the customers debit/credit card details transmitted un-encrypted over the Internet. We also operate behind a firewall to ensure there is no unauthorized access to our systems.

Changes at our Privacy Statement

If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we would notify you via email. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post the notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

If you have questions or concerns regarding this statement, feel free to drop a mail at [email protected]